Last Updated: January 16, 2026 Effective Date: January 16, 2026
1. Introduction
Holistic Healing Apps LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Holistic Healing Apps LLC.
This Privacy Policy applies specifically to our private ticketing website (the “Service”). The Service is intended for use only by authorized members of our closed group and is not available to the general public.
2. Information We Collect
We collect only the information necessary to operate and maintain the ticketing system. This includes:
- User Information: Name, email address, and login credentials.
- Ticket Details: Subject lines, descriptions, file attachments, and related metadata submitted within tickets.
- System Logs: IP address, browser type, and access timestamps (collected for security and troubleshooting purposes).
Note: We do not collect or store payment details, personal identification documents (such as Social Security numbers or Passports), or any unrelated personal data on this specific Service.
3. How We Use Information
The collected information is used solely for the following purposes:
- Managing and tracking support or task tickets.
- Communicating with authorized users regarding the status of their tickets.
- Maintaining system performance, security, and integrity.
We do not sell, share, or disclose your information to third parties for marketing or advertising purposes.
4. Data Access and Sharing
Access to the Service and its data is restricted strictly to authorized users and administrators within Holistic Healing Apps LLC.
- Internal Access: Data is shared internally only when necessary to resolve tickets or maintain the system.
- Third Parties: We do not share data with external advertisers, contest sponsors, or promotional partners.
5. Data Retention
Ticket and user data are retained only as long as required for operational or recordkeeping purposes. Old or inactive data may be deleted periodically in accordance with our internal data management procedures.
6. Security
We implement reasonable physical, electronic, and managerial procedures to protect data from unauthorized access, alteration, or loss. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Cookies
The Service may use cookies or session storage technologies.
- Purpose: These are used strictly to maintain login sessions and improve the usability of the ticketing system.
- No Tracking: No third-party tracking, advertising, or remarketing cookies (such as Facebook Pixel) are used on this Service.
8. User Rights
As an authorized user, you have the following rights regarding your data:
- Correction: You may request the correction of inaccurate information found within your profile or tickets.
- Removal: You may request the removal of your user account (subject to internal approval and operational recordkeeping needs).
To exercise these rights, please contact the administrator via the email provided below.
9. Changes to This Policy
We may update this policy from time to time. Updates will be communicated to authorized users through the Service or internal communication channels. Continued use of the Service after such changes implies acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy, please contact:
Holistic Healing Apps LLC 2105 Vista Oeste Nw, Suite E #2051 Albuquerque, New Mexico (NM), 87120 United States
Email: support@holistichealingapps.com